MDB wants to hear from all of our customers. Please submit a request to us with your questions, comments, and concerns.
All emails will be read carefully and responded to within 48 business hours or the next business day by one of our trained customer service specialists.
Hours: 8am-4pm PST, Monday-Friday
323-728-8988 is our phone number.
Or, if you would like to order replacement parts, please click on one of the links below. Before we are able to process any replacement part order we will need both the model number and serial number from the crib. You will be able to locate this information printed on a white label found on the right side of the crib, just below the mattress level.
Here's the link to our parts request page:
Million Dollar Baby: http://www.milliondollarbaby.com/replacementpartorders/new
Franklin & Ben: http://www.franklinandben.com/parts/