Hilary Brown

  • Total activity 87
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 53

Activity overview

Latest activity by Hilary Brown
  • Hilary Brown commented,

    Hi Jennifer- Thanks for contacting MDB!  Our one year warranty does not cover floor models. I apologize for the inconvenience. Please feel free to email or submit a ticket if you have more question...

  • Hilary Brown commented,

    Hi- Thank you for your question! We do sell touch up pens that will match the color of your crib.  The paint used in the pens is non toxic.  Please email info@mdbmail.com and provide the model numb...

  • Hilary Brown commented,

    Hi Lisabeth- I'm sorry about that! You will be able to locate the model and serial number printed on a white label found on the bottom right inside or the headboard of the crib.   If you have troub...

  • Hilary Brown created an article,

    MDB Family Career page

    If you are interested in applying for a position with MDB please click on the following link. http://www.themdbfamily.com/careers   Thank you for your interest.

  • Hilary Brown commented,

    Hi Lisabeth- Thanks for contacting MDB! The Rivington crib was only sold in pure white not antique white, so the rails should match.  The pure white rails are the only ones that we offer. If you ar...

  • Hilary Brown created an article,

    Hours of Operation

    Hours: 8:30 am-5 pm PST, Monday-Friday

  • Hilary Brown commented,

    Hi Joyelle- Thanks for your question.  Yes, you can purchase a metal frame to complete the conversion.  However, when you purchase it, make sure that the holes match up so you can attach it to the ...

  • Hilary Brown commented,

    Hi Maeghan- For your crib you can use the M4799 rails.  You can purchase them directly from us: http://shop.babyletto.com/collections/conversion-rails/products/twin-full-size-conversion-rail-kit-1 ...

  • Hilary Brown created an article,

    How to clean our microsuede gliders-

    People are often concerned about how to clean microsuede because, although it is water resistant, rubbing water into the fabric will cause stains. Spills should be dabbed with a clean cloth, not ru...

  • Hilary Brown created an article,

    Flat side of the spring frame

    Have you been confused by the instructions that indicate to assemble the spring frame with the "flat side up"?  Above is the photo documenting this.  Please notice that the spring hooks...